Return Policy

We are happy to accept returns for online orders within 30 days of receiving your item.


If your return does not meet the following conditions on examination, then the return will be rejected and a refund will not be issued:

  • The item has been purchased via the website
  • The item is returned in its original packaging & condition, new, unworn and unwashed with tags
  • The item is not soiled/impacted by products or odour
  • The item is not damaged in any way
  • Multiple orders are not combined and are returned using the correct unique return labels
  • The item is safely packed to avoid damage in transit and details of the return request have been entered into our returns portal

Returns that are damaged, unsaleable or do not meet these conditions will be rejected, with the refund or exchange request denied.

Returns Information

  •  UK Customers

To request a return, please use our portal linked here RETURNS PORTAL


We currently to not offer prepaid returns, you are responsible for the cost, it will not be reimbursed 

You may request an exchange for an alternative size of the same product which will be sent out to you at no additional cost, subject to stock availability*.

*First exchange free, additional exchanges will be charged postage. If no stock of the requested exchange size is available at the time of processing, a refund will automatically be processed instead.

  • International Customers

For all other international customers, If you have changed your mind about an item, please use the  RETURNS PORTAL we unfortunately, do not offer free or local returns but do hope to offer this service in the future, please request your return through our and this will provide an unpaid address label to print for your convenience.

The cost of postage is not covered and therefore choice of postage provider is down to you although we recommend posting at a location that can weigh your parcel, provide a proof of postage receipt and an appropriate level of tracking/ insurance please keep hold of your proof of postage until your return has been completed.

You must include your order number, name, address and reason for return inside the parcel with your products.

Processing Times for Returns

Our aim is to always process returns as quickly as possible although it can take a little longer at busy times, once your return has been processed at our warehouse you will receive an automated email acknowledging receipt of your return and our Customer Services team will action your refund/exchange request as soon as possible after this.

Please retain all proof of postage receipts until you are satisfied your refund/exchange request has been completed.

Please allow up to 21 days to receive your refund. The refund will be made on to the same payment method used in your original purchase.

Received a Faulty Item?

We are sorry that you received a faulty item.

Please contact us with your order number, the item and size along with some images of the fault we will work quickly to resolve this for you.

Please DO NOT return any faulty items until you are asked to do so by our team.